Airport Representative
An airport representative is on standby for all arriving and departing
flights to assist with transportation and baggage on arrival and airline check-in
upon departure.
Check-in Procedure
Guests are met upon arrival by receptionists and escorted to the Lobby
Lounge where they are handed a cold towel and served a complimentary fresh fruit
cocktail welcome drink. Registration formalities are done here and the guest is
escorted to his room by the receptionist.
Baby Sitting
Baby sitting can be arranged through our Reception. 12 hours advance
reservation is required.
Credit Cards
The hotel accepts American Express, Visa, Mastercard, Diners and JCB Card.
Check-In / Out
Check-in time is 2:00 pm. Check-out time is 12:00 noon. A 50% charge will be
levied on late check-out after 12:00 pm and before 6:00 pm and a full day charge
for check-out after 6:00 pm. Extended check-out time is subject to availability.
Gift Shop
Opens daily 9:00 am - 10:00 pm featuring fashion, beach wear, toiletries,
magazines, newspapers, Asian artifacts, jewellery and antiques.
Library
Opens daily 10:00 am - 10:00 pm. Featuring magazines, newspaper, novels plus
a selection of large coffee table books on a variety of topics (architecture,
sports, music, art, antiques, Asian culture, gardening etc). Complimentary use
for house guests only.
Medical Services
The hotel has its own clinic and nurse. Complicated medical problems will be
referred to the hotel’s doctor in Kuah town.
Newspaper
A copy of New Straits Times is delivered daily to each guest room.
Picnic Luncheons
Picnic luncheons can be ordered through room service before 8:00 pm for
delivery the next day.
Parking
The hotel has 45 parking bays.
Resort Transportation
Chauffeured buggies are available to transport guests within the resort
grounds and are available through the Concierge.
Water Sports Pavilion
The following non-motorised watersports equipment are available for use to
hotel guests on complimentary basis.
- Hobie Cat Catamaran 1 unit
- Hobie Cat single hull 1 unit
- Bic Windsurfers 3 unit
- Shane Universal Cruiser paddle boards 2 units
- Snorkel equipment (fins, masks, snorkel) 8 sets
A guide can be arranged for the use of Hobie Cat catamaran and Hobie Cat
single hull
Boat charters, deep sea fishing, scuba diving can be arranged with advance
notice through the staff at the Water Sports Pavilion.
Mountain Bicycles
Mountain bicycles are available for guest on a complimentary basis. There
are a total of 8 large bicycles (26”), 4 medium bicycles (24”) and 2 small
bicycles (20”). Please contact the hotel's Concierge for use of these bicycles.
Health Club
There is no charge for the use of the Health Club. Facilities includes Sauna
(Male + Female), hot and cold plunge bath (male + female), juice bar, life cycle,
life step, dumbells, catalina 3 station universal machine with over 30 exercises,
abdominal crunch board. Hours of operation: 7:00 am - 11:00 pm Guest below the
age of 14 years are not allowed to use the Health Club.