ENJOY A WIDE RANGE OF PERSONALISED SERVICES
Nana Princess is a luxury resort which meets the needs of even the most discerning guests. From sumptuous rooms to first-class services, everything has been designed to give guests the most memorable experience, in which comfort and pleasure go hand in hand with luxury. VIP services begin the moment the guest arrives at reception, with a professional team ready to make sure that every aspect of your stay is impeccable from start to finish.
From the fine dining options of the three elegant restaurants to the distinct lounge bar and pool and beach bars, everything is geared towards making your stay a sheer pleasure. The innovative Spa & Wellness Centre with its exquisitely designed rejuvenating facilities ensures that every visitor will leave feel pampered and re-energised.
An abundance of activities are available in the resort, with recreation time being spent either soaking up the sun in a private gazebo on our exclusive beach or engaging in exciting water sports and outdoor activities. Youngsters will find plenty of activities to occupy their time in the most creative way while adults can immerse themselves in the serious business of being totally pampered by the attentive service of the resort’s team.
SPA & FITNESS
The Health Club and Spa offers 1,500 m² of total wellness facilities where guests can take advantage of state-of-the-art equipment in the spacious gym. A heated indoor pool offers moments of true relaxation, while a spa, hammam and steam room provide the perfect retreat for rejuvenation. Pampering beauty services such as manicures and pedicures are also available.
SPORTS ACTIVITIES
There are many outdoor activities available for guests who like to be active, both in the grounds of Nana Princess and off-site:
- Golfing at the Crete Golf Club
- Tennis lessons with expert coaches
- Mini-football
- Beach volley
- Scuba diving with Scubakreta Diving Centre
- Horse riding
- Sailing Adventures
- Mountain biking/Bicycle rentals
- Sightseeing excursions with professional guides
- Walking/Hiking tours
- Individual, tailor-made tours
CHILDRENS FACILITIES
Children’s menus are available at each of our restaurants and snack bars, allowing young guests to enjoy tasty favourites made with fresh produce full of wholesome goodness. All suites and villas offer a full range of kids’ toiletries and bathroom amenities such as children’s slippers. In addition, all have baby/children accessories (bottle warmer/sterilizer, kettle, baby bath, high chair, food set, etc.).
Young guests can join the mini-club of the neighbouring Nana Beach Hotel and have countless hours of recreational fun. An open-air amphitheatre offers supervised animation programs & shows while outdoor playgrounds and indoor activity rooms guarantee that each child’s energy is channelled enjoyably. Our experienced team will ensure that children are kept fully occupied in the most delightful way, allowing adults to make the most of their precious time in the luxurious surroundings.
VIP SERVICES
Every guest of Nana Princess is a very important person and our philosophy is based on making sure that the VIP service begins from the moment one steps into the resort. As guests arrive, their check-in details are taken care of by our front-desk while they enjoy a refreshing beverage in our inviting reception area. Guests residing at one of our exclusive villas can take advantage of the Express Check-In, whereby they are escorted directly to their chosen luxury residence by a member of our guest relations while all the formalities of their check-in details are taken care of on their behalf.
OTHER SERVICES
- Doctor on call 24/7
- Medical clinic 10 minutes away, Heraklion hospital 30 minutes away
- 24/7 private security services
- Guest relation desk and services
- Business and secretarial assistance
- Complimentary private car park with valet parking
- Welcome and escort to the room with club car and Guest Relation Officer
- Welcome and escort to the room with club car and Guest Relation Officer
- Reception/concierge: messages, airline info, currency exchange, excursions, credit cards, porter services
- Pre-arrival arrangement services (information, transfers)
- VIP check-in and check-out, late check-out upon availability
- VIP treatment upon arrival, fresh fruit juice or traditional refreshment and refreshing towel, glass of champagne
- In-room beauty and wellness treatments (on request) hairdresser, manicure, pedicure, massage
- Car rental office
Our concierge services extend to fulfilling every desire of our guests, not only during their stay at Nana Princess but from their arrival in Crete, with airport and port transfers by luxury car or private Mercedes taxi, with a luxury mini bus plus driver available for larger groups. Guests can arrange to have use of a limousine or charter a private luxury crewed yacht in order to make their stay even more special, while helicopter services can also be arranged. Every desire can be fulfilled by our excellent guest relations team, who will give their personal attention to each request in order to provide tailor-made services for the guest’s ultimate satisfaction. Should guests desire, a ‘Non Disclosure Agreement’ is available, upon request. Villa residents should also note that the in-room dining experience can be provided upon request, with a personal cook available to satisfy their every preference and taste.